Specialised Care Services at Your Doorstep
We genuinely understand what you’re going through. D&G Care was established with the purpose of delivering top-notch care, carefully tailored to individuals, and executed with immense passion and dedication.
Our carers uphold our reputation and are valued members of the community. Our organisation itself strives to be a community of special people sharing a passion for delivering the highest standard of care. We work to always uphold the principles of kindness and compassion, giving our clients dignity and respect and their families the greatest gift of all: peace of mind.
Our Mission Statement
With extensive experience providing specialist care to individuals within the home environment, we realise the importance of finding a care provider with the skills and compassion to care for your loved one. It is our mission to be the first choice provider of home care services in Merseyside and the surrounding areas by maintaining the highest possible standards in all that we do. We offer a reliable, quality, dignified, professional, and compassionate person-centred service which meets and (we hope) exceeds our clients’ expectations whilst enhancing their health and well-being.
We want to change the way our clients engage with the care system by always putting people first. Our mission is to give families peace of mind and the comfort of knowing they will receive the best care available every time. We offer person-centred and individualised care which integrates the wishes of our service users and their families as well as care and support professionals, ensuring we are able to consistently meet and exceed expectations.
Maintaining a staff of trained, compassionate, skilled carers is central to our mission. All of our carers share our core values, and we recognise and reward them for their hard work and exceptional performance. We understand that providing personal and reliable care means supporting and developing our great carers and their skills at every step of their professional journey.
We want as many people as possible to keep the choice to stay in their own homes for as long as they can. We work to ensure all families can continue to enjoy special, memorable moments together, safe in the knowledge that their loved ones are in capable and caring hands.
What We Believe
We adhere to our principles at all times.
Kindness and Compassion
At all times, to act with kindness and compassion to provide the best quality of care.
Respect
At all times, by treating each client with dignity and sensitivity, no matter the circumstance.
Highest Quality of Care
At all times, to ensure the highest standard of care and to adapt and respond to the client’s changing needs.
Reliability and Punctuality
At all times, to adhere to the client’s schedule to make the caring experience a warm and genuine one.
That Something Extra
To be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life.
Embrace Cultural Differences
At all times, to welcome cultural differences, be respectful of race and ethnicity, to dress appropriately and be respectful of the client’s home and surroundings.
Why choose D&G Care Services as your domiciliary care provider?
D&G Care specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
Positive Recommendations
We are constantly growing through word of mouth and positive recommendations based on our consistently great service to our clients and carers.
Regulated Service
We are registered with the CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals to ensure we offer high-quality, compliant care.
We look after our carers.
We know that when our carers are happy and confident in their abilities, they will do an excellent job.
Expert, attentive staff
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
Our specialist carer support team are always there for our staff to offer help, advice and a listening ear to all of our carers should they require it.
Fast Response
Our support staff are there to keep our policies procedures efficient and working well. This allows us to act quickly and efficiently on each client’s behalf, and we are often able to start work for a client within 24 – 48 hours of being asked.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.